This Privacy Policy explains how cow888 collects, uses, stores, and protects the personal information of players who register and use the cow888 platform. It is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
By creating a cow888 account or using any part of the cow888 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the cow888 platform.
Six core principles guide how cow888 collects and manages your personal information. These are not aspirational statements — they are built into how the platform operates day to day.
Every cow888 session — login, gameplay, deposit, withdrawal — is protected by 256-bit SSL encryption. The same standard used by BPI and BDO online banking. Your data is never transmitted in plain text.
cow888 processes all personal data in strict compliance with Republic Act 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject are fully recognized and enforceable.
cow888 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only for the purposes described in this Privacy Policy.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data held by cow888. You also have the right to object to certain types of processing. These rights are exercisable at any time.
cow888 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years after account closure for regulatory compliance purposes.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, cow888 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by law.
cow888 is an online casino platform accessible at cow888.app, operated for the benefit of players in the Philippines. cow888 is the data controller responsible for the personal information collected through the cow888 platform.
As data controller, cow888 determines the purposes and means by which your personal data is processed. cow888 is committed to handling all personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
For all data privacy inquiries, requests, and complaints, you may contact the cow888 Data Protection Officer (DPO) using the contact details provided in Section 14 of this Privacy Policy.
cow888 collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, passport, driver's license, UMID) | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address (city, province, barangay) | Account communication, transaction notifications, support |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Platform security, fraud detection, service improvement |
| Gameplay Data | Game history, wager amounts, win/loss records, session duration, game preferences | Responsible gaming monitoring, personalization, dispute resolution |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with cow888 | Customer support, quality assurance, dispute resolution |
cow888 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.
cow888 collects personal data through the following means:
cow888 will always inform you at the point of collection whether the provision of personal data is mandatory or voluntary, and the consequences of not providing it where it is mandatory.
cow888 uses the personal data it collects for the following purposes:
cow888 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
Under the Philippine Data Privacy Act of 2012, cow888 processes your personal data on the following legal bases:
Where cow888 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting the cow888 Data Protection Officer or adjusting your account communication preferences.
cow888 does not sell, rent, or trade your personal data to third parties. cow888 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by cow888 are required to process personal data only in accordance with cow888's instructions and to implement appropriate technical and organizational security measures to protect the data they process on cow888's behalf.
cow888 will never share your personal data with third-party marketers, data brokers, or advertising networks. If you receive unsolicited marketing communications purporting to be from cow888, please report them to our Data Protection Officer immediately.
cow888 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the cow888 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.
cow888 does not use third-party advertising cookies or allow external advertising networks to place cookies on the cow888 platform.
cow888 retains personal data for the following periods, after which data is securely deleted or anonymized:
Where cow888 is required by law to retain personal data for a longer period than specified above, the longer statutory retention period will apply. At the end of the applicable retention period, personal data will be securely deleted from cow888's systems or anonymized so that it can no longer be associated with an identifiable individual.
cow888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While cow888 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your cow888 account credentials and for notifying cow888 immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by cow888. To exercise any of these rights, please contact the cow888 Data Protection Officer using the details in Section 14.
You have the right to request a copy of the personal data cow888 holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data cow888 holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on cow888's legitimate interests.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe cow888 has processed your personal data in violation of the Data Privacy Act.
cow888 will respond to all data subject rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, cow888 may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it.
cow888 will not charge a fee for processing data subject rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be charged.
The cow888 platform is strictly intended for individuals aged 21 years and above. cow888 does not knowingly collect personal data from individuals under the age of 21.
As part of the cow888 registration process, all players are required to confirm that they are at least 21 years of age and to submit a valid Philippine government-issued identification document for age verification. Any account found to belong to a player under the age of 21 will be immediately suspended, all associated data will be deleted, and any deposited funds will be returned to the original payment method.
21+ Only: If you are a parent or guardian and believe that a minor has registered a cow888 account using false information, please contact the cow888 Data Protection Officer immediately. cow888 will investigate and take appropriate action, including account suspension and data deletion, without delay.
The cow888 platform may contain references to third-party payment services such as GCash and PayMaya. When you interact with these third-party services — for example, when making a deposit via GCash — you will be subject to the privacy policy of that third-party service provider, not this cow888 Privacy Policy.
cow888 is not responsible for the privacy practices of third-party service providers. cow888 recommends that you review the privacy policies of any third-party services you use in connection with your cow888 account, including your chosen payment provider and your device's operating system provider.
cow888 does not embed third-party social media widgets, advertising networks, or external tracking scripts on the cow888 platform. All analytics and tracking on the cow888 platform is conducted using cow888's own first-party tools.
cow888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or cow888's data processing practices. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, cow888 will notify registered players via the email address associated with their account at least fourteen (14) days before the changes take effect. For minor or non-material changes, cow888 may update this page without prior notice.
Your continued use of the cow888 platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you must discontinue use of the cow888 platform and may request account closure by contacting customer support.
cow888 recommends that you review this Privacy Policy periodically to stay informed about how your personal data is being protected. The current version is always available at cow888.app/privacy-policy.
cow888 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by cow888, please contact the DPO through the following channels:
cow888's DPO will acknowledge all privacy-related inquiries within 48 hours and will provide a substantive response within thirty (30) calendar days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.
If you are not satisfied with cow888's response to your privacy inquiry or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available through official Philippine government channels.
All privacy-related communications should be directed to [email protected]. Please include your registered cow888 account email address and a clear description of your inquiry or request to help us respond as efficiently as possible.
cow888 is built for Filipino players who value both great gaming and genuine data protection. 256-bit SSL, full Data Privacy Act compliance, and a dedicated DPO — your personal information is in good hands. Ready to play? Join cow888 today. 21+ only.
21+ only. Please play responsibly. Gambling can be addictive.